Technical Support
At Pacific Labeling & Integration, we understand that keeping your production line running smoothly is critical to your success. That’s why we offer comprehensive technical support for the industry’s leading labeling, coding, and marking equipment from Leibinger, Squid Ink, Nita Labeling Systems, Label-Aire, Norwix, AFM, and Eastey. Whether you need troubleshooting, maintenance, repairs, or remote assistance, our expert technicians are ready to help.
- Remote Technical Assistance: Call our experts for immediate troubleshooting guidance.
- On-Site Service & Repairs: Our trained technicians provide on-location diagnostics and repairs.
- Preventative Maintenance Plans: Schedule routine service checks to avoid costly downtime.
- Spare Parts & Consumables: Order replacement parts, inks, ribbons, and label stock.
Our Support Services
Coding & Marking Equipment Support
Troubleshooting print quality issues (faded codes, misalignment, ink bleed, etc.)
- Printhead cleaning and maintenance to prevent clogging and downtime
- Software updates and integration support with ERP systems
- Ink and fluid compatibility assistance for your specific substrate
- Regularly scheduled maintenance to detect and address issues before they cause equipment failure, ensuring continuous and reliable operation.
Labeling Equipment Support
We service Nita Labeling Systems and Label-Aire labelers, providing:
- Servo motor and sensor calibration for precision labeling
- Roll changes and feed system optimization to prevent jams and downtime
- Software and touchscreen troubleshooting for labeling systems
- Print-and-apply system support for barcodes, batch codes, and variable data
Shrink Sleeve & Heat Tunnel Support
If you need assistance with AFM shrink sleeve labeling and heat tunnels, we provide:
- Shrink sleeve application adjustments for full-body labels, tamper bands, and perforations
- Steam and infrared heat tunnel calibration for smooth shrink consistency
- Film feeding and cutter troubleshooting to prevent sleeve misalignment
- Temperature and airflow settings optimization for energy efficiency
Conveyor & Product Handling Support
We also service Eastey conveyors and vertical case transport systems, including:
- Belt and motor troubleshooting for continuous product movement
- Speed calibration and synchronization with labeling and packaging lines
- Guide rail adjustments for various product sizes
- Integration support with labelers, coders, and case sealers